having a problem downloading can not use ptinter

[jojot]

can you please email me a down load

[Danny]

Hi, jojot!

So that the Community can help you better, we will need to know exactly which Canon printer model you're using, which operating system is running on your computer (Windows or Mac OS X, and which version thereof). That, and any other details about the problem you're encountering will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/ContactCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[jojot]

pixma 2920 windows 10

[Ramona]

Hi jojot,

The latest drivers to install the printer can be downloaded from the Canon USA website.  Please click here to go to the Drivers and Downloads page for the PIXMA MG2920.  Once on the page, please do the following:

1. Verify that the operating system detected in the "OPERATING SYSTEM" field is correct, and if it is not, please click the drop-down menu to select your operating system. Please note that you may need to scroll up or down in the list to select your operating system.

2. Next, below the red box labeled "RECOMMENDED DOWNLOADS", locate the FULL DRIVER AND SOFTWARE PACKAGE file, then click the SELECT button to the right of the filename. When you do, a dark gray DOWNLOAD button will appear; below that, a checkbox will be shown asking you to agree to the terms of the disclaimer to continue with the download. Please click in that checkbox to agree to the terms. When you do, the dark gray DOWNLOAD button will turn red. Please click on the now red DOWNLOAD button; the file will start downloading. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.

Once you have downloaded the file, please double-click on it and follow the prompts to install the printer and associated software on your computer. This will install all drivers and software for the printer. 

Should you need further assistance, please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) and a Canon technical support representative will be happy to help.  There is no charge for this call.