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Force PIXMA G7020 to load from cassette

arochowski
Apprentice

Hi. Can someone tell me how to force the g7020 to load paper from the cassette?

THis is very frustrating: the printer randomly insists it wants to print from the back loader, which i don't want to use!

1 REPLY 1

Stephen
Moderator
Moderator

Hello, and welcome to the Canon Community!

I'm sorry you're having difficulty getting your printer to do what you expect. More often than not, I hear about this specific issue happening when using AirPrint instead of the Canon drivers and software. I'd recommend installing or reinstalling the software suite to see if it resolves the problem. You can get it from the following shortcut link to the setup utility on our site: https://canon.us/g7020setup

Once you've completed the installation or re-installation, let us know if you still have problems! 

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