08-18-2015 04:47 PM
I cannot scan since downloading Windows 10. It says: You don't have the required privileges to access the specified folder Code 9,244,3
Solved! Go to Solution.
08-22-2015 06:47 AM
09-05-2015 03:28 PM
W10 still shows the folders as read only, but will let me scan into them. Quite odd. Any folder I create is Read-only, but I can create files. Tried to apply to C:, and is successful except for certain system folders and files.
03-19-2016 02:07 PM
I just say "Windows 10" out loud and my computer shakes in fear, then freezes up
10-13-2015 12:27 PM
10-19-2015 05:35 PM
It worked for me. Thanks a lot!!! I went then in via Windows Explorer and change security settings for all my folders. I could then "send" scanned files/photos to any folder I wanted to....
Wishing you the best
11-20-2015 08:54 AM
and which select destination folder?
10-01-2017 01:49 PM
07-11-2018 01:42 PM
07-13-2018 09:55 AM
Hi JLRC2
If you continue to have difficulties, please contact our support group using the following link:
http://Canon.us/ContactLI
08-18-2018 11:45 AM
Resolved by uninstalling and reinstalling software. Thanks.
09-18-2018 04:47 PM
This is a Windows 10 problem. This Canon Error Code 9,244,3 (when trying to scan a document) stared after I installed Win 10 Feature Update 1803. I tried everything suggested in this thread, plus a few other things, to no avail.
I stumbled across the solution by clicking on the Windows message itself in the Notifications bar on the right side of the screen. Doing that presented me with a settings screen entitled (in tiny letters) Windows Defender Security Center. Under that it said Allow an App through Controlled Folder Access. Click the + sign to Add an Allowed App and up pops a mini file explorer. Browse to your Program Files folder(s) and select the executable (.exe) – in this case SCANUTILITY.exe. My Canon scanner (MX922) works fine now.
As an alternative, open Windows settings, search for Controlled Folder Access to access the Add App panel to turn off the Controlled Folder feature entirely.
M$ is extending its control in protecting folders to what it thinks is best for us. I’m done with their **bleep** Feature Updates screwing everything up.
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