error message 1259

[Clodie]

Need help I can't get rid of the error message 1259 on my almost new printer even there is no paper jammed.  Thank you if you know how to solve this problem. 

[John_B]

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what printer you have and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

[Clodie]

I have a printer Pixma TS8120 I use it on WI-Fi and can't get rid of the error message 1259. Thanks for helping me solve this problem. Clodie

[Clodie]

Thank you!