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error-code 9,244,3 for MG5422 series

DGeminder
Apprentice

I downloaded the drivers and software for my MG5422 series printer to my laptop, and now when I try to scan I keep getting error-code 9,244,3

I have gone in and opened up all the premission in the files and am still getting the same error-code.

Can someone PLEASE HELP!

1 REPLY 1

Tiffany
Moderator
Moderator

DGeminder,

So that the Community can help you better, we will need to know what Computer Operating System you're using. (Windows XP/Vista/7/8 or Mac 10.x) 


Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email athttp://bit.ly/EmailCanonor by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).


Thanks and have a great day!

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