error 4102

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04-12-2016 04:00 AM
Hello, i have a canon MG2520, and I am trying to print some pictures off of photoshop. when I print on standard letter print paper, all is well, but as soon as i switch to gloss paper media, I get an error 4102 that the paper size is incorrect. I just want to print on a standard sized gloss paper darnit!
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04-14-2016 12:57 PM
Hello.
Press the machine's Stop button, to cancel printing, change the media type or paper size setting, then print again.
When the media type is set to Photo Paper Plus Glossy II:
Set the paper size to 4"x6" 10x15cm (Windows)/4 x 6 (Mac), or 5"x7" 13x18cm (Windows)/5 x 7 (Mac).
When the media type is set to Glossy Photo Paper:
Set the paper size to 4"x6" 10x15cm (Windows)/4 x 6 (Mac).
When the media type is set to Envelope:
Set the paper size to Envelope Com 10 (Windows)/Envelope #10 (Mac) or Envelope DL (Windows/Mac).
If the error persists, find more help at Contact Us.
