double vision printing

[PaulDaniel]

Hi: I have a Cannon Pixma 3100 series printer which seems to be printing in a double vision. The lines and words are all where they should be. I've done the head alignment, nozzel check and all that stuff but it won't fix it. Please help.

[Danny]

Hi, PaulDaniel!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!

Thanks and have a great day!

[PaulDaniel]

I have a Mac and it is running OS 10.9

[PaulDaniel]

Hello: Anybody

[Danny]

Hi, PaulDaniel!  It looks like our Community might not have too much to contribute on this topic.  If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

We look forward to hearing from you!