11-04-2021 04:55 PM
i installed my software for this printer, yet i keep getting that orange hazard light that blinks 4 times, i had just bought new ink cartridge (243) yesterday, so did i get the wrong one and do i have to have a color ink cartridge and black ink cartridge for this to properly work? also do i have to use 244 and 246 for it to work or do i have to get 243 and 245 for it to work? thank you.
12-21-2021 03:33 PM
Hi cherryhearts,
The 4 flashes of the error light indicates that one or both of the ink cartridges are not detected by the printer:
https://ij.manual.canon/ij/webmanual/ErrorCode/MG3000%20series/EN/ERR/168A.html?ref=168A
Is the power light blinking as well? If so that is a different issue, one which means that your PIXMA MG3022 would require service.
Please remove both ink cartridges and verify that all of the orange tape/cellphane has been removed. Once complete, please reinsert the ink cartridges, making sure that they click into place.
Any combination of PG-243, PG-245 and CL-244 and CL-246 can be used with the PIXMA MG3022.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.