change the ink cartridges

[FJessup]

The ink cartridges in this printer are apparently different from my old one.  Pulling down the tab at the end of the cartridge does not cause it to open.  What is the secret?

Frances Jessup, RN, BSN. 

[Naomi]

Hi FJessup!

To have a better understanding of your issue, please let everyone know which model printer you own. Once we know which printer you own, our Canon Forum members and our Subject Matter Experts will be able to assist you with troubleshooting suggestions specific to your printer.

Thanks!