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canon selphy cp400


My Windows 8 computer is not recognizing my canon selphy cp400.  I had no problem installing it originally then all of a sudden it stoped working and now when I try to reinstall it say to check my cable, make sure the printer is on...  Help


Rising Star

Hi normathibodeau1,


We apologize, but the SELPHY CP400 is not supported with Windows 7 or Windows 8. This is partly because of certain development specifications required by the operating system. 


You are able to print directly from a digital camera that supports the PictBridge standard.  This method requires that you connect your digital camera directly to the printer using a PictBridge USB cable (usually provided with the digital camera and not with the printer).  Once connected, you would print to the printer using the controls on the PictBridge compatible digital camera.  To verify if your digital camera supports the PictBridge standard, please refer to the documentation that came with your digital camera.

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