09-19-2024 01:56 PM
Hello dear community,
My Canon Pixma TS705a prints the transparent parts of png images, which I have integrated into a pdf with the layout program "Scribus", just black.
Can anyone help?
09-19-2024 02:05 PM
Not clear what the problem is. What do the images look like on your screen?
09-19-2024 02:16 PM
They look like this on my screen. They are implemented png files, where outside of the colour part the background is turned into transparency.
09-19-2024 07:41 PM
Can you convert the .pngs to .jpegs to see what happens?
09-20-2024 02:51 AM
Converted the .pngs to .jpeg or .jpg and even tried out different .png settings. See tests in pictures. It stays the same. But I found that it is only an issue when printed in full colour. The problem does not occur when the file is printed in grayscales.
09-21-2024 05:28 PM
Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.