canon mx 922 stuck on copy, can't print

[ufauxreal]

I have a brand new MX 922. I have printed off about three or four files, then clicked on copy, copied one thing, and now it is stuck on copy and will not allow me to print from my Mac. There is sufficient ink. and paper. No jams.

Please help.

[jrhoffman75]

Problems can frequently be remedied by removing power and letting unit sit for about 30 minutes.

[ufauxreal]

Thanks for your response, John. I found a place that said "Print trial page" and it did print that. I then pulled all the ink cartridges, turned the printer off and unplugged it. Once I reconnected everything, it did start printing again, although it still says "Copy" on the LCD screen. But at least it's once again printing. 

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@jrhoffman75 wrote:

Problems can frequently be remedied by removing power and letting unit sit for about 30 minutes.

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[jrhoffman75]

That's not an error.

My printer does the same; the LCD shows the option selected on printer. Printing from computer is separate.

[ufauxreal]

Thanks. Good to know. 

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@jrhoffman75 wrote:

That's not an error.

My printer does the same; the LCD shows the option selected on printer. Printing from computer is separate.

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