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air print problem with ios 10.0.2?

rmauceri
Apprentice

can't print from my ipad to my pixma mg3600. is there an incompatbility with ios 10.0.2?

4 REPLIES 4

jrhoffman75
Legend
Legend

Works fine on my iPad. 10.0.2 and MX472. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Michael
Product Expert
Product Expert

Hello.

 

The printer should work on AirPrint on the latest iOS version. 

 

Check the settings on your iPad to ensure that it is on the same Wi-Fi network as the printer.  It may be possible that the iPad is on a different network.

 

If you continue to have difficulties, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

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rmauceri
Apprentice

I rebooted my printer and all is fine now. Dont know it did this, it still was printing from my windows pc via wi fi

jrhoffman75
Legend
Legend
👍
John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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