06-15-2020 07:47 AM
I have a question regarding MG7120.
Suddenly, the cyan color changed. This affects the photos. I did not change the cartridges.The indicator shows half cyan ink level. Nozzle cleaning did not produce improvements. What could it be and can it be corrected?
In the past:
Now:
06-15-2020 12:05 PM
Hi edc,
With the power on, please open the cover to your PIXMA MG7120.
Please make sure that the ink tanks are installed in the correct order, are the correct ink tanks and are all genuine Canon ink tanks.
The correct order is:
CLI-251BK black
CLI-251GY gray
CLI-251Y yellow
PGI-250PGBK black
CLI-251C cyan
CLI-251M magenta
12/18/2024: New firmware updates are available.
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