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Wrong cyan color

edc
Apprentice

I have a question regarding MG7120.
Suddenly, the cyan color changed. This affects the photos. I did not change the cartridges.The indicator shows half cyan ink level. Nozzle cleaning did not produce improvements. What could it be and can it be corrected?

In the past:

past.jpg

Now:

now.jpg

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi edc,

 

With the power on, please open the cover to your PIXMA MG7120.

 

Please make sure that the ink tanks are installed in the correct order, are the correct ink tanks and are all genuine Canon ink tanks.

 

The correct order is:

 

CLI-251BK    black
CLI-251GY   gray
CLI-251Y     yellow
PGI-250PGBK  black
CLI-251C     cyan
CLI-251M    magenta

 

 

 

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