Windows 10 won't detect MG6620

[ewadsworth]

I've rebooted and disabled firewall.  Uninstalled old drivers and reinstalled new.  I still can't detect. I have to print something within the next two hours for tomorrow morning.  I just can't have products that don't work when you need them to work.

[Michael]

Hello.

Check to make sure that your computer is connected to the same network as the printer.  If you are connected to a different router or an external network such as a VPN, you would have to use a direct USB connection in order to print or scan.

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