Why does my brand new pixma mx922 gets streaky photos and dark lines every half inch?

[jsuttonart]

I bought this printer because of its reputation for high quality photos. Are these lines a problem with my Mac's compatibility or is it a problem common with this printer?

[Patrick]

Hi jsuttonart,

First, please make sure that the installed ink tanks are correct and full of ink.  The correct order is:

CLI-251M  magenta
CLI-251BK  black
CLI-251Y  yellow
PGI-250BK black
CLI-251C  cyan

Next, please print the nozzle check pattern to determine whether the ink is ejecting properly from the print head. To do this, please follow these steps:

 1.  Make sure that the machine is turned on.

 2.  Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Cassette.

 3.  Open the Paper Output Tray and then open the Output Tray Extension.

 4.  To print the nozzle check pattern:

     4-1.  Press the MENU button.

     4-2.  Press the Setup button.

     4-3.  Select Maintenance, then press the OK button.  The Maintenance screen is displayed.

     4-4.  Select Print nozzle check pattern and then press the OK button.  The pattern print confirmation screen is displayed.

     4-5.  Select Yes and then press the OK button.

The nozzle check pattern is printed and the pattern confirmation screens are displayed alternately.  Please compare your printout to the example that has been attached to the bottom of this post.

If they differ, perform a few cleanings.  Please perform the following steps to perform a Cleaning:

 1.  Press the MENU button.

 2.  Press the Setup button.

 3.  Select Maintenance then press the OK button.

 4.  Select Cleaning and press OK.

 5.  Press OK to select Yes.

The cleaning will be performed.  After 2 or 3 cleanings, print another test page.

Does the test page print correctly?

If you continue to have difficulties, please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

[paddle06]

Did you ever get it fixed? My new MX922 does the same thing. I am surprised at how bad the photo print quality is...and I get the same dark lines evenly spaced throughout photos.

[Mr_D1]

One cause may be that your print quality is too low.

Changing Quality from Auto to High in Windows Photo Viewer removed the streaks in my photos.

[glitterbeth]

I have the same problem going on over a year. Cartridges are installed in correct order. Test pattern prints beautifully, says I don't need to clean nozzles. I'm printing from my Android, but I have the same problem from my Mac and from a PC, so I don't think it's the print quality. Other ideas? Thanks!