01-11-2016 10:22 PM
Why do scans on my MX870 and using the ADF have a grey coloured vertical line on the right hand side of the image, but do not have the line when I use the Platen scan facility?
I have read other posts with the same problem and it has been suggested that the rollers and/or glass made need to be cleaned. If cleaning was the solution to the problem, why does the line not appear when scan is done with the original document placed on the glass plate but only when the ADF is used?
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.