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Updated for Catalina and now not printing

MarySanAntonio5
Contributor

I updated my Canon Pixma MG6320 in anticipation of ios Catalina and now I get this error message every time I try to print:

 

Stopped -  'filter' failed.

 

I've tried turningk my printer off, then back on and nothing changes.

 

Any thoughts?

 

 

21 REPLIES 21

tusk79
Apprentice
I called Canon. They actually DID have a driver for Catalina, but the automatic OS detector doesn’t show it. You have to select in from the drop down list. Then there was a bunch of restarting the computer and adding the new drivers manually and deleting the old drivers. Now it works better than ever. I also got them to fix my print quality problem. Apparently there was a firmware update. It no longer prints subtly fuzzy letters. Crisp printing. I’m a happy customer again. Until the next update.....

@tusk79 How did you delete your old drivers?
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