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Unable to Open PIXMA TR8620a to Clear Paper Jam

renoscottie
Apprentice

The rear paper support is jammed and does not come all the way out to access the rear cover to remove paper jam.

How can I get the paper support to open?

2 REPLIES 2

renoscottie
Apprentice

Also, it says no paper in cassette. But there is and loaded properly. Every time you print a piece of paper gets stuck and can be removed from the front. Not happy with this unit I have had for one month.

Hi, renoscottie!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.

Thanks and have a great day!

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