03-13-2015 09:05 AM
Printer stopped working without warning. Did what was recommended by Canon. Reset the printer,etc. Cleaned printer head and contacts. Still same error . Has anyone found anything that works ?
Why would I buy another Canon printer?
Solved! Go to Solution.
03-16-2015 03:39 AM
Hi docfish,
If removing and reseating the ink tanks and print head in the printer, as well as resetting the printer did not resolve the error, the printer will require servicing; please call or email us using one of the methods on the Contact Us page for further assistance.
03-13-2015 11:55 AM
Hi, docfish!
To ensure the most accurate information is provided, we will need to know the printer model you are using.
Any other details you'd like to give will only help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
03-14-2015 05:48 PM
MX 712
Still not working
03-16-2015 03:39 AM
Hi docfish,
If removing and reseating the ink tanks and print head in the printer, as well as resetting the printer did not resolve the error, the printer will require servicing; please call or email us using one of the methods on the Contact Us page for further assistance.
04-23-2015 07:23 PM
Count me an another frustrated Canon custermer. I have tried all the solutions I have read in the forum. Now my MX892 is usless. Have always been a loyal Canon customer. I will restate as was, becuause tomorrow I will buy another All in one of another brand!
10-01-2017 09:35 AM
I too have this error, which has appeared suddenly after printing several documents quite normally. Reading through many Forum notes, it apears that several thousand Canon Printer Users have experienced the same problem, which canon have failed to properly address. One member suggests a Class Action legal suit, which I am not sure is available in the UK, but I wold certainly add my details in any similar type UK Action. I am a very, very angry Customer. If it wasn't bad enought that I lost many of thge excellent features on my MP600R, such as duplex facility when I upgraded my Apple OS to Yosemite (not supported by Canon) I now have this issue rendering my Printer completely useless.
10-18-2020 04:14 PM
Same here on MP640. Error went away after washing printhead. A week of no use it came back. Washed again and fixed. Another week of no use the error returned to stay.
10-18-2020 07:57 PM
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.