07-26-2022 02:33 PM
My PIXMA MG5320 printer needs a firmware update to 2.0 in order to get AirPrint functionality. I didn’t realize it when I had old MacBook before that died.
Now I just got the new MacBook Air (M2 chip) running macOS 12.5 Monterey and it is seeing the printer as a generic monitor on my network. No driver or Apple software is available, it said go to Canon. I went to Canon site. For MacOS 12, it says no driver. It did show software and I downloaded the Canon IJ Network Tool to my MB Air. I can see my printer now on the WiFi, but I don’t know how to print to it. In Printers and Scanners it sees it as a “Bonjour” kind, but won’t add it at all. I’m really confused. I looked and there’s no Print app for Mac like I have on my iPad and iPhone as a work-around to not having AirPrint capability.
I tried to download the firmware update to get that functionality on the printer, but because of my OS a big No symbol is over the update icon in the folder and I cannot update the printer via the USB cable I connected to it.
So I borrowed a friend’s Windows laptop to try and do it through that but he is on Windows 11 and there is also no driver for that OS either. I got the firmware package downloaded, printer connected via USB and able to open the “Printer Update” to Step 1, but I am getting an Error box that it doesn’t see any printer.
Without being able to update the firmware to enable AirPrint, and the MacBook Air not able to add the printer, I’m stuck.
Can anyone recommend how to proceed next? I tried to call Canon and automation man said agent help is not supported for my device and hung up. I’ve searched Apple and Canon forums and don’t know what to do next. The printer still works fine. I don’t have the funds to replace it. Am I stuck with the stopgap step of emailing myself or uploading docs to my iCloud to print them through my Canon Print app on my mobile devices for the foreseeable future? Is Canon going to make a driver for Monterey?
Solved! Go to Solution.
04-26-2023 05:53 PM - edited 04-26-2023 07:26 PM
Hey Guys,
Lets look at this from a realistic perspective.
Technology has limitations
Products have a support lifecycle
Its not always possible to re-write software if the device itself cannot support a new hardware or operating system architecture.
The MG5320 is at least 12 yrs old.
Apple doesn't support its 12 yr old laptops, iPADs, iPhones
This doesn't mean Apple is a "bad company" either.
Its easy to cast aspersion, but let's not blame ANY one company for building new products.
~Rick
Bay Area - CA
~R5 C (1.1.2.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 10 ~CarePaks Are Worth It
05-21-2024 11:29 AM
There is an easy solution:
05/13/2026: New firmware updates are available.
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10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
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