12-18-2017 05:36 PM
My Canon MG6821 PIXMA is printing a thick, black, vertical line when I scan and copy. I've cleaned the glass plate which did not resolve the issue. Please advise. Thanks.
03-12-2018 07:15 AM
Hi kparkerslmc,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
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