The "Alarm" light on my Pixma MX310 won't go out. What to do?

[butch1039]

The "Alarm" light on my MX310 won't go out. I've tried "Stop/Reset" and changed cartridge. I still get "Check ink U150" msg on screen. What to do?

[Julius · Accepted solution]

Hello,

This error typically indicates the ink cartridge is not seated correctly.  Please try taking the ink out and back in again, and be sure to follow the step-by-step guide found by CLICKING HERE.

If the error remains, please reach out to our technical support team at the following link:  CONTACT US.