05-20-2013 01:10 AM - edited 05-20-2013 01:11 AM
05-26-2013 08:18 PM
A 5200 error typically indicates a service error has occured. I would recommend checking inside the printer where the ink tanks are to see if there is anything getting in the way of the ink carriage, then unplug the power for about 30 seconds and plug it back in. If these steps do not resolve the issue, please use the Contact US link to contact our support staff for available service options.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
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EOS R5 Mark II - Version 1.0.2
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EOS R6 Mark II - Version 1.5.0
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