06-02-2016 08:32 PM
06-02-2016 08:51 PM
06-04-2016 01:37 PM
Hello.
The LCD display will enter a power saving state if the unit has been unused for an extended period of time.
However, if the display is always blank, or you get no response with the display when the buttons are pressed there may be an issue with the printer.
Troubleshooting with our support group will be needed to narrow down the cause of your matter. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
06-04-2016 04:00 PM
Yes, thanks.
I have already contacted Canon support and was advised the printerhad a problem. I will be getting a new one and sending the old one back.
Again thanks
Bob
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.