TS9150 how to clear the print queue

[frustratedfrust]

The wretched thing wont print anything from my computer.  I am getting no help from Canon.  Think its because there are items stuck in the print queue but I can find no guidance for this printer which explains simply how you delete them.  

[Danny]

Hi, frustratedfrust!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

[trekker4]

have a ts9120, and live in the US; how do i clear the queue; it won't delete a print document, and has locked the whole printer up.

[Michael]

Hello.

Open the Print Queue from the Control Panel (Windows) or System Preferences (Mac).  Once there, you can delete any jobs that are in queue.  If the jobs remain stuck, try restarting the computer.

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