07-08-2022 12:35 AM
I am having trouble with printing color on my TS 9020 inkjet printer. The cartridges all contain ink - there are no low level warnings. I have tried cleaning the printhead and deep cleaning the printhead (several times in fact). However, except for yellow no other colors seem to be printing, or printing with consistency. The images are striped at best and primarily only yellow ink. I do not receive any error messages or codes. Any help is appreciated.
07-15-2022 10:09 AM
Hi,
Based on the steps you have already taken, I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.