11-10-2024 05:05 AM
The following message appears:
This printer cannot connect to the OS running on your device. Please access this site from a device with a supported OS.
I have tried with the USB cable and DVD as well. Any help appreciated!
11-10-2024 07:32 AM
Is this the driver you are trying to install?
11-10-2024 06:23 PM
Thanks. That's the file I'm using. It runs but halts and says that "TR drivers not installed"
11-10-2024 06:24 PM
Sorry, it says "MP Drivers not installed"
11-10-2024 07:06 PM
Register your product on the Canon support site and call Canon for assistance.
11-18-2024 06:08 AM
problem not solved. I have downloaded a 3rd party app (microsoft) which works - bypassing the need for the driver. However it's not nearly as good
11-18-2024 06:11 AM
@jmlin wrote:
problem not solved. I have downloaded a 3rd party app (microsoft) which works - bypassing the need for the driver. However it's not nearly as good
Did you call Canon?
11-18-2024 03:06 PM
Not sure if it's worth calling - having been advised the driver won't work with the OS I have ARM Snapdragon. But I can try
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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