TS8322 - new cartidges, won't print blue unless I run a test page first (now printing gray... OMG!!)

[jeffk]

I'm pretty close to throwing this piece of garbage out the window. I rarely use it, but in the last 6 weeks I've put in two new sets of ink cartridges.

If we try to print more than 2 pages in color then it starts to not print some colors, mostly blues. Giving a lot of red and yellow. I thought maybe we ran out of ink, then I starting moving from draft settings to high quality which worked for a while, but now its back to not printing blues.

I ran a few test pages, and then all of the sudden it was working fine again. Until my wife needed to print 10 pages... page 3... starting not printing blue again.

I have no idea why its such a pain. 

[ArthurJ]

Hi,

Please click HERE for the steps to print a nozzle check directly from the printer. Once it prints, click the link in step 7 to compare your nozzle check to the sample? You can take a picture of the nozzle check and add it to your reply or let us know if they look the same or what is different. 

We look forward to your reply. 

[jeffk]

The yellow on the nozzle print check needed to be cleaned twice. Looks like that did the trick. Thank you very much.

[jeffk]

So it jammed again, had to run the nozzle test page twice ... because now its just printing in grayscale. After the 2nd nozzle test its printing color