02-20-2024 08:08 PM
There was a message on my printer asking to update firmware. I clicked OK. When i returned there was an error code 6A80. I have tried restarting and resetting the printer and the code returns upon startup. It appears this firmware update bricked my printer that was functioning perfectly fine beforehand. What do I do? I cannot find any way to contact Canon directly about this. No longer under warranty.
03-01-2024 08:37 AM
Hi,
Even though the printer is out of warranty, you may be able to reach our support team. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.