05-21-2023 12:20 AM
Out of the blue, my printer will not print any semblance of text - no PDFs, nothing. Prints images absolutely fine, no issues. I have done deep cleanings, pulled the print head and cleaned it, got all new ink cartridges - did a full factory reset as well. No help. I don't get any error messages on the printer screen or anything I try to print from (phone, computer) so I'm at a loss. Waiting to talk to customer support but looking to see if anyone has any insight before I put this thing in the garbage and buy something new.
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.