05-21-2023 12:20 AM
Out of the blue, my printer will not print any semblance of text - no PDFs, nothing. Prints images absolutely fine, no issues. I have done deep cleanings, pulled the print head and cleaned it, got all new ink cartridges - did a full factory reset as well. No help. I don't get any error messages on the printer screen or anything I try to print from (phone, computer) so I'm at a loss. Waiting to talk to customer support but looking to see if anyone has any insight before I put this thing in the garbage and buy something new.
09/26/2024: New firmware updates are available.
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07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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