09-03-2020 10:56 PM
My printer is crinkling the paper when it is pulled back into printer to do the second page of 2-sided print. Anything I can do to correct? Whatr do I do now? Thanks. Need to print church bulletins before Sunday.
09-04-2020 11:17 AM
Greetings,
Take the duplexer off or out and inspect for wear, foreign objects (paper), dirty or damaged rollers, feeding mechanism, or misalignments.
~Rick
Bay Area - CA
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10-13-2020 11:13 AM
Hi dianesgrant,
If you are still experiencing paper feed issues, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
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