TS5150 scanner not saving images

[amyfett100]

Please help! I cannot get my scanner to work any longer. I keep getting this error message:

I'm running Sonoma 14.0. I've uninstalled and re-installed the software four times. Any thoughts??

Thank you,

Amy 

[Arthur]

Welcome to The Canon Community, and thank you for your inquiry!

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[jrhoffman75]

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@amyfett100 wrote:

Please help! I cannot get my scanner to work any longer. I keep getting this error message:

I'm running Sonoma 14.0. I've uninstalled and re-installed the software four times. Any thoughts??

Thank you,

Amy 

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Sonoma (macOS 14) is still in Beta, so functioning isn't necessarily expected. Revert your macOS to a supported version.