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TS3420 shows paper jam error but there is no paper jam

Darlene65
Apprentice
 
3 REPLIES 3

Stephen
Moderator
Moderator


Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation; however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We can only provide support for Canon products manufactured for and used within the US market. The PIXMA TS3420 is a Canadian exclusive. 

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

The printer is not printing. It says there is a paper jam but there is no paper stuck.

debbietol
Apprentice

I am in Canada and the product is showing paper jam but no paper

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