TS3151 shows error code P01 from set up

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12-13-2020 04:40 AM
My 6-month-old TS3100 suddenly stopped working, showing error code P01. I reckoned the cheapest/easiest thing was to buy a new one. I got a TS3151, but immediately it was set up, it too showed error code P01. What could be going wrong?

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12-13-2020 08:44 AM
Hi,
Welcome to The Canon Forums, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
