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TS 3322 stuck on E05

alexandriaolm
Apprentice

My printer is showing an E05 error with both the black ink and color ink lights lit up. I have gone through all suggested troubleshooting and replaced the cartridges but am still getting the error and can't do anything but turn the printer on and off. 

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase. 

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays. 

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