03-21-2022 04:30 PM
This printer has two black cartridges: BK (same width as color carts) and PGBK (wide cart). If the PGBK is empty, the printer should continue to print black output using the BK. Is that correct?
My printer is spitting out blank white pages when I print in B/W. Is this as simple as replacing the PGBK?
Thanks!
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03-22-2022 12:38 PM
Hi,
You would need to replace the PGBK cartridge because that is the one used when printing text. The other Black cartridge is used when printing color text or photos.
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03-22-2022 12:38 PM
Hi,
You would need to replace the PGBK cartridge because that is the one used when printing text. The other Black cartridge is used when printing color text or photos.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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