TR8520 PGBK will not print, at all

[protonjoe]

Hello,

The PGBK nozzle will not print, at all.  I have followed all of the steps to clean, deep clean, reseat, etc., and it will not print anything.

Is there anything else that can be done?

Thanks

[ArthurJ]

Hi,

Based on the steps you have taken, you have done what I would have recommend to try and resolve the issue. 

 I recommend to have this issue looked at by our support team. Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat box, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.

We look forward to hearing from you.