Hi there, out of nowhere my printer stopped printing. i was trying to print something from my ipad which typically always works. it didn't print, and now i am also not able to print from the computer or the ipad. When i open the printer settings on my computer and try to print something, it says "the printer is in use" but as far a i can tell it is not in use. Is there a way to reset this or something? Thanks!
Is there an error on the display of your PIXMA TR8520?
If not, please turn your PIXMA TR8520 off. Next, please turn your computer off.
Once both are off, please turn your PIXMA TR8520 back on.
When the PIXMA TR8520 is ready, please turn your computer back on and attempt to print.
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
I am having this issue as well. I just bought the TR8520 and after struggling to get it to connect I was finally able to get it to print on my iMac and my Macbook Pro. But today, I am unable to print anything because it says that my printer is in use, which it isn't.
I'd like a to see a real answer to this problem so that I can use the $170 dollar printer that I purchased. This should really be a plug in play scenario. Once its set up, I should be able to print with out going through so many hoops. As of right now I would not recommend canon printers to any of my colleagues. Hope Canon stands by their product.
It is recommended that you contact one of Canon's Technical Support Representatives via phone. To contact a Technical Support Representative, please dial 1-800-OK-CANON, 8am - 8pm EST, Monday - Friday.