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TR4720 scanner not recognized on my chromebook, but printer is.

LindaT49
Contributor

I got my first chromebook and found out that my printer was not on the approved list of printers.  So, I got a new printer  a Canon Pixma TR4720 printer and scanner all-in-one, that is on the approved list.  After a lot of futzing around that included returning the printer as defective and getting a replacement, I got the printer and scanner working.  Fast forward a week and I want to scan something.  Lo and behold, my printer is still there, but there is no scanner and there doesn't seem to be a way to add it back.  

Any suggestions?

 

LT

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