09-16-2022
04:16 PM
- last edited on
09-17-2022
09:26 AM
by
Danny
We have a laptop and a desktop, both linked to the same Pixma MX410 printer. I recently had to get a new hard drive for the desktop. Ever since I got it back, I cannot print anything from the desktop, altho the laptop prints just fine. I get the message "Print to PDF" and if I download to PDF and try to print, I get the message "Printer/Drive unavailable." If I uninstall and reinstall, I will get message "printer is ready" but when I try to print, I get either "printer/driver not available" or "save to PDF." I have tried to download latest driver from Canon and install but am told they no longer support MX410. What are my options other than buying a new printer? I have tried to run the original set-up CD Rom but when it gets to the point of connecting the printer to the computer, I get the message that "there is no connection."
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