Hello!
I’m sorry to hear that you’re having trouble with your printer. To help the community assist you better, we need a bit more information:
- Are you seeing any error messages?
- Which version of Windows or macOS are you using?
- Have you installed the Canon software from https://ij.start.canon/tr4720
Any additional details you provide will help the community better understand your issue.
If you are in the United States and need urgent support, please click HERE to visit your My Canon Account for personalized support options.
If you are outside the USA, please click HERE to find support options for your country.
Thank you, and have a great day!
