04-20-2023 10:53 PM
So disappointed I bought this model just today and when I tried to register with canon it required a serial # to get the ID #. When I try to put the serial # in there is no printer for that # or is there a TR4720 even listed in there list. So can't get a ID # so when you call you have to have a ID# to be put through. What a bunch of Bull. Cant get through the website or by phone.
Obviously this is an outdated printer ???? I just can't believe it. I should be reimbursed for the time I have had to spend on this. UGH !
Why cant the instruction be put in the box. I don't mean how to load it on the computer either.
Thanks for the vent.......
04-21-2023 08:56 AM
Try here:
04-21-2023 10:29 AM
Hi, 1georgialu! We can understand your frustration. When you register your Canon printer as part of your MyCanon account, make sure you've got the right model number as we offer both the PIXMA TR4720 and the very similar PIXMA TR4722 in the United States. The serial number will consist of four letters starting with a K followed by five numbers (example: KABC12345).
While registration is strongly recommended, it's not required to activate your warranty. If you need to call our support line, though, our caller ID system will look up your phone number in our database and registration assures that it'll be there. So if you don't need to call us, there's no rush to register. Just take care of it when you've got a moment.
Hope this clears things up!
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.