11-28-2024 02:05 PM - last edited on 12-02-2024 03:15 PM by James_C
I have a TS9520 running System 1.090 connected to an iMac Retina 5k, 27 inch, 2017 running OS Ventura 13.7.1.
I can access and run the scanner from my Mac but when I attempt to print a document I see a printing progress bar that seems to run to completion but the printer does not do anything. There are no error messages. The ink levels seem to be within acceptable levels.
What should I do to get the printer to work.
12-10-2024 01:45 PM
Hi joeGEZ,
Are you using your PIXMA TS9520 wirelessly?
or with a USB cable?
Next, please try printing a test page:
1. Please tap the gear icon at the bottom of your TS9520's display.
2. Tap Maintenance.
3. Tap Print nozzle check pattern and then Yes.
Did the test page print?
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