03-20-2019 01:09 PM
I have tried to follow several of the posted instructions and none work. First of all there is no All Programs that I can find in Windows 10. I have tried to navigate my PC to find a list of programs to no avail. and I cannot find and Cannon Utilities nor the IJ (or whatever it is), everytime I click on a link in my search I am directed to a site that wants to sell me something!!!!! All I want to do is scan I was able to do so easily with my previous printer with no Add ons. Why is it so difficult with this printer?
Frustrated and annouyed
03-27-2019 04:02 PM
Hi kdlear,
The MG6220 uses MP Navigator to scan instead of IJ Scan Utility. You will need to download and install the MG6200 series MP Driver Ver. 1.02 and MP Navigator EX Ver. 5.0.2.
Please click HERE to open the support page for your MG6220. After you download the MP driver, click the tab labeled software and then download MP Navigator.
Once it downloads, there will be a MP Navigator icon on your desktop.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.