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Scanner scans multiple pages for one A4 page.


My scanner insists on scanning one A4 page into six or seven pieces. How do I get it to san one A4 page as one page



Hi, Kalbany!

So that the Community can help you better, we need to know which printer model you own, and your operating system any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE to search our knowledge base or find additional support options HERE.

Thanks and have a great day!


 Thank you for the information, Kalbany

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!