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Scanner problem

bulldog57
Apprentice

I have an MX922 printer, and the scanner function does not work I can print from it but seems like the scanner is not available.  Any help is appreciated.

1 REPLY 1

Stephen
Moderator
Moderator

Hello!

So that the Community can help you better, it's helpful to know about any error messages you're seeing, and the Computer Operating System you're using (Windows Vista/7/8/10/11 or macOS 10.x/11.x), as well as the way you connect to your device (USB or WiFi).

Any other details you'd like to give will only help the Community better understand your issue!

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options. 

If you're outside of the USA, please click HERE to find support options in your country.

Thanks and have a great day!

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