StartHtm MFC when installing Online Manual

[TheMayneLine]

Did anyone ever resolve this problem?

I have windows 8.1 - 64bit

I have the canon mx890 printer / scanner

When I run the setup  software I get the error: starthtm mvc has stopped working

It actually finishes running and I can print however I do not have the Canon software installed on my machine. What I REALLY want is to be able to run a head cleaning (I can print but the quality is terible.) 

Please help with this install problem. Or tell me how to run the head cleaning with out installing.

Thanks

[Ramona]

Hi TheMayneLine,

You can perform a print head cleaning on the printer directly from the operation panel of the unit without installing it on your computer; to do this, please follow the steps located here.  If performing the cleanings do not resolve the print quality issue, and for assistance with resolving the error received when running the setup software, please call or email us at one of the methods on the Contact Us page for further assistance.