My Canon Pixma G4210 prints green.

[PennyG2]

I can not figure out how to submit a new question, so I am tagging onto this one.

My Pixma G4210 prints only in green.

I have filled the ink tanks with Canon ink

I have deep cleaned twice.

It stays green, even when trying to print documents in black.

Photos are abhorrent.

The Canon support site will not help; they indicate that this model, at 2 years old, is extinct and I have to get support from the website.

So here I am.

If I "sound" frustrated, well, I am.

If you can help, please do. Or I shall dump this printer in a landfill and buy a different brand.

[jrhoffman75]

What do you get when you print a nozzle check?

[PennyG2]

It does not look good.

Black vertical  s OK

All others vertically are a lght turquoise. 

Black horizontal lines of rectangles seem OK.

Blue horizontal lines seem OK

No pink at all

Yellow is barely discernible.

Thanks fo responding!

[jrhoffman75]

Have you tried running a deep cleaning? (Sorry - I just re-read your earlier post)

You should give Canon a call at 1-800-OK-CANON.

[PennyG2 · Accepted solution]

I was able to get it to work. For others who have this problem- I did 4 deep cleans, to no avail. Then I did an ink flush, and that seems to have worked.

Thanks to all who tried to help.

[Mike327_]

I deleted it from my computer Then used Bluetooth to discover it. When it did it showed 2 Canons. I tried the 3nd one which had some extra numbers after it installed it and problem solved

[Mike327_]

It was the 2nd one sorry

[dwesterby]

What is an "ink flush?"  How is that done?  

[PennyG2]

My 2 year old Pixma G4210 printer/copier only prints in green. It is getting progressively darker. Much as I like the color green, this is horrible. It does not matter if I try to print a document in black and white, a photo in color  or copy anything. It all turns out green.

I use Canon ink, and refilled to see if that would help. It did not help.

I deep cleaned 3 times to see if THAT would help; it did not help.

I aligned the print head (I know that wouldn't cause green, but I tried everything.)

Does anyone have any ideas how to fix this?